Phase 2 · Grow

AI Search Optimisation

A growing share of searches now end in an AI-generated answer rather than a list of links. This is the work that decides whether your business appears in those answers or your competitor does.

The problem

Ranking first doesn't help if nobody scrolls

Someone asks ChatGPT which agency to use, or types a question into Google and gets an AI Overview at the top. They read the answer. They don't click anything.

You might be ranking third for that query. It doesn’t matter — the answer was assembled from sources the AI could read, understand and trust, and if you weren’t one of them, you weren’t in the conversation at all.

This isn’t a replacement for SEO. The technical foundations overlap heavily, and a site that ranks well is usually a better citation candidate than one that doesn’t. But the content requirements are different enough that most sites optimised for traditional search are invisible to AI systems, for reasons that are entirely fixable.

Most agency websites are the worst offenders, because they’re written in the language of marketing rather than the language of specific, verifiable information. There’s nothing for an AI to quote.

How AI engines decide what to cite

Six things that actually determine it

This is the part almost nobody explains, so here it is plainly.

01. Extractable structure

An AI needs to lift a complete answer without needing the surrounding page. That means a direct answer in the first sentence of a section, headings that match how people actually ask questions, and no burying the point in paragraph four.

02. Specificity

“We deliver excellent results” is unquotable. “Website builds start at £1,450 and take two to five weeks” is a fact an AI can use. Numbers, dates, named tools and concrete claims are what get cited. Adjectives are not.

03. Authorship & credentials

Content attributed to a named person with a real bio is treated very differently from anonymous content. Most agency blogs have no author at all.

04. Entity consistency

AI systems build a picture of who you are from everything they can find — your site, Google Business Profile, Companies House, LinkedIn, directories. When those disagree about your name, address, phone number or what you do, confidence drops. This is the most commonly broken one and the easiest to fix.

05. Technical accessibility

If the content only renders after JavaScript executes, many crawlers never see it. Accordions that load empty, “load more” buttons, JS-driven testimonials — all invisible.

06. Original information

The strongest citation magnet is something nobody else has. Original data, a named methodology, a specific process, a real case study with numbers. Restating what fifty other sites already said gives an AI no reason to choose you.

What this means practically

AEO and GEO aren’t a separate discipline bolted onto SEO. They’re a content and structure discipline that happens to also make your pages better for humans.

Our process

How the work runs

Step 01

AI visibility audit

We test what AI engines currently say about you, your competitors and your category.

Step 02

Entity cleanup

Name, address, phone, description and category made consistent everywhere they appear.

Step 03

Structure & markup

Schema, extractable answer blocks, question-led headings and technically accessible content.

Step 04

Authorship & credibility

Named authors, real bios, credentials and the trust signals AI systems weigh.

Step 05

Original content

Producing the specific, citable material that gives an AI a reason to reference you.

Step 06

Monitor & iterate

Tracking citations across platforms and adjusting as the systems change.

What's included

In the AI search work

AI visibility testing

What ChatGPT, Perplexity, Gemini and AI Overviews currently say.

Answer engine optimisation

Content structured so complete answers can be extracted cleanly.

Generative engine optimisation

Positioning your business inside AI-generated recommendations and comparisons.

Entity consistency work

Your business details aligned across every source AI systems read.

Schema & structured data

Organization, Service, FAQ, Article and Breadcrumb markup implemented properly.

Citation monitoring

Tracking where and how often AI platforms reference you.

Who this is for

AI search work probably fits if

Your buyers research before purchasing, rather than impulse-buying

You sell something people ask questions about first

Competitors are appearing in AI answers and you aren't

You already invest in SEO and want the full picture

You have real expertise that could be made citable

Be realistic about the volume. AI search referrals are growing but still small for most businesses. This is a position worth taking now because it’s cheap to take now — not a channel that replaces SEO or ads this quarter. Anyone telling you otherwise is overselling.

Where this fits

Grow is phase two of four

AI search work depends heavily on phase one. Content that only renders via JavaScript is invisible to most crawlers, and a site without schema gives AI systems nothing structured to read. Both are build decisions.

It also overlaps almost entirely with SEO, which is why it’s included in every SEO tier rather than sold separately. The technical work serves both, and the content work makes your pages better for people reading them too.

Pricing

What this costs

We don’t sell AI search optimisation separately. The technical and content work overlaps so much with SEO that splitting them into two invoices would be a pricing decision rather than a delivery one.

SEO retainers compared by price, keywords, scope, Google Business Profile, content, links and reporting.
Feature Local Most Popular Growth Advanced Custom
Price £650/mo £1,250/mo £2,500/mo From£4,000/mo
Keywords Up to 10 Up to 30 Up to 80 Unlimited
Scope Single location London / regional National / ecommerce Multi-market
Google Business Profile Setup, optimisation, 2 posts/mo Weekly posts, review management, Q&A Weekly posts, multi-location, full management Agreed
Content Not included 2 pieces/month 4 pieces/month Agreed
Links Citations only Yes Yes + digital PR Yes
Reporting Monthly Monthly + call Monthly + strategy call Weekly available

Free AI visibility audit — we’ll test what AI engines currently say about your business and your competitors, and send you the results whether or not you work with us.

Related services

You might also need

AI search questions

Frequently asked

Mostly emphasis. AEO focuses on being the extracted answer, GEO on appearing in generated recommendations, LLMO on model citations generally. The underlying work is largely the same.

By testing real queries across ChatGPT, Perplexity, Gemini and Google AI Overviews, tracking whether you appear and how you're described. It's less precise than rankings, and we say so.

Next step

Find out what AI says about you

Get a free AI visibility audit. We’ll test what ChatGPT, Perplexity and Google AI Overviews currently say about your business and your competitors, and show you exactly where you’re missing.

We reply within one working day.
No spam, no pitch deck.