Phase 3 · Convert

Sales Funnels & Marketing Automation

Most people who enquire aren’t ready to buy that week. These are the pages and sequences that keep the conversation going after they’ve closed the tab and forgotten about you.

The problem

One email isn't follow-up

Someone downloads your guide, fills in your form, or books a call and doesn't show. They get one email. Maybe a phone call. Then nothing, because nobody had a system and everybody was busy.

Most enquiries that eventually convert do so after several contacts, not one. But manual follow-up depends entirely on human memory, and human memory is occupied. The second, third and fourth touches are where most of the value sits — and they’re precisely the ones that never happen.

The opposite failure is just as common: a fourteen-email sequence written eighteen months ago, still running, still referencing a promotion that ended, sent to people who’ve already become customers.

Automation isn’t the goal. Continuing the conversation properly is. Automation is just what makes it happen reliably.

Why most funnels fail

Six reasons, in order of how often we see them

This is the part almost nobody explains, so here it is plainly.

01. Built before anyone knew where demand came from

A funnel is a response to a specific traffic source and a specific buyer. Building one before you know which campaigns and pages actually produce enquiries means guessing at both. This is why funnels sit in phase three, not phase one.

02. Too many steps for the price point

A seven-email nurture sequence makes sense for a £15,000 engagement. For a £400 job it’s exhausting, and it reads as desperate rather than helpful. Match the length of the sequence to the size of the decision.

03. Written once, never revised

Sequences go stale. Offers change, prices change, the business changes. A funnel is a living thing, and an unmaintained one actively damages you because it’s confidently saying things that aren’t true any more.

04. No handoff to a person

The best-performing sequences know when to stop selling and get a human involved. A prospect who replies with a real question should reach a person, not email four of seven.

05. Measured on the wrong thing

Open rates and click rates are easy to report and nearly meaningless. The number that matters is booked calls, or enquiries that became customers. A sequence with a 40% open rate and no bookings is failing.

06. The offer is the problem, not the funnel

This is the one nobody wants to hear. If the thing you’re selling isn’t compelling, or the price doesn’t match the perceived value, or the market doesn’t want it — no sequence fixes that. We’d rather say it at the audit stage than build you something elaborate that can’t work.

Our position

Most businesses need a much simpler funnel than they think, connected properly, and revised twice a year. That’s usually the whole answer.

Our process

How the work runs

Step 01

Free funnel audit

What happens now after someone enquires, and where the conversation stops.

Step 02

Map the actual journey

How your buyers really decide, and how long that decision takes.

Step 03

Build the pages

Landing pages built to convert one specific source of traffic, not everything.

Step 04

Write the sequences

Email and SMS matched to the size of the decision, approved by you.

Step 05

Connect & test

Wired into your CRM, tested end to end before anything goes live.

Step 06

Review & revise

Measured on bookings and enquiries, revised as offers and prices change.

What's included

In every funnel build

Landing pages built to convert

Purpose-built for one traffic source, not repurposed homepages.

Human handoff points

Clear moments where a real person takes the conversation over.

Email sequences

Written for the decision being made, and approved before sending.

SMS follow-up

Where it fits the audience, used sparingly rather than by default.

Booking integration

Prospects book themselves in, removing the back-and-forth entirely.

Booking-based reporting

Measured on calls booked and enquiries won, not opens.

Who this is for

Funnels and automation probably fit if

Enquiries go cold before anyone follows up properly

Your buyers take weeks or months to decide

You're paying for traffic and losing it after one contact

You have an offer that works but no system behind it

No-shows on booked calls are a regular problem

They probably aren’t right yet if you don’t know where your enquiries come from, or if the offer itself isn’t converting when you speak to people directly. Fix the offer and the traffic first — a funnel amplifies what’s already working, and amplifies what isn’t.

Where this fits

Convert is phase three of four

Funnels sit downstream of everything. Phase two tells us which traffic sources and pages actually produce enquiries, which is what a funnel is built around. Guessing at that produces sequences nobody reads.

They run inside the CRM built alongside them, which is why these two services are usually delivered together rather than separately.

And they feed phase four — once the sequences are working and the data is clean, AI can handle qualification and booking inside them, which is where the chatbot and agent work picks up.

Pricing

Funnel & automation pricing

Funnel and automation build tiers with price and what each covers.
Build Price What it covers
Single funnel £950 One landing page, one email sequence, booking integration
Funnel System Most Popular £2,450 Up to three landing pages, email and SMS sequences, routing, no-show follow-up
Full automation build £4,950 Multiple funnels, segmented sequences, lead scoring, full CRM integration
Custom From£7,500 Complex journeys, multiple audiences, advanced logic

Ongoing management from £350/month — sequence revisions, testing and reporting.

Usually delivered alongside a CRM build, since the sequences run inside it. Combined pricing available.

Related services

You might also need

Funnel questions

Frequently asked

It depends on the size of the decision. Three to five emails for a small job, eight to twelve over several weeks for a significant purchase. Longer isn't better.

Then the sequence is working and the offer isn't. We'll say so, because more emails won't fix it. That conversation is usually more valuable than the build.

Next step

Find out what happens after someone enquires

Get a free funnel audit. We’ll follow the path a real enquiry takes through your business, find where the conversation stops, and tell you what’s worth building — including when the answer is something much simpler than you expected.

We reply within one working day.
No spam, no pitch deck.